Job Summary

We are looking for a detail-oriented and proactive Sales Admin to support daily sales operations and partnership activities at CTicket. This role will be responsible for coordinating with internal teams and business partners, managing sales documentation, tracking business performance, and ensuring smooth execution of sales-related processes.

Key Responsibilities

1. Sales Operations Support

• Support the Sales team in daily business operations, including preparing quotations, proposals, contracts, and other sales-related documents.
• Maintain and update partner information, sales records, and business documentation.
• Coordinate with internal teams to ensure timely execution of sales activities and partner requests.
• Monitor sales progress, follow up on pending tasks, and support the resolution of operational issues.

2. Partner & Contract Administration

• Support the onboarding process for new partners, including collecting required documents and coordinating contract execution.
• Maintain and manage partner contracts, agreements, and related documentation.
• Track contract validity, renewal timelines, and commercial terms to ensure proper follow-up.
• Act as a coordination point between partners and internal teams for administrative and operational matters.

3. Sales Tracking & Reconciliation

• Monitor ticket sales performance, transaction records, and revenue generated through CTicket's distribution channels.
• Coordinate with Finance and relevant teams to reconcile sales transactions, commissions, and partner payments.
• Support the preparation and verification of payment requests, invoices, and reconciliation reports.
• Identify and follow up on discrepancies in sales data, transactions, or partner settlements.

4. Reporting & Process Improvement

• Prepare regular sales reports, including revenue performance, ticket sales volume, and partner performance.
• Maintain accurate sales databases and ensure timely updates of business information.
• Support the Sales team in tracking KPIs and business targets.
• Identify opportunities to streamline administrative processes and improve sales operational efficiency.

Job Requirements

• Bachelor's degree in Business Administration, Economics, Finance, Accounting, Law or related fields.
• At least 1–2 years of experience in Sales Administration, Sales Operations, Business Support, or similar roles.
• Proficient in Microsoft Excel/Google Sheets, with the ability to manage and analyze sales data.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
• Good communication and coordination skills, with a proactive and service-oriented mindset.
• Experience in ticketing platforms, e-commerce, fintech, payment services, or partnership operations is an advantage.
• Ability to work independently and collaborate effectively with cross-functional teams.

Our benefits

• Competitive compensation including a 13th-month wage and up to 3 months of performance-based bonus.
• Laptop and needed devices are currently supplied to all members.
• 100% gross salary applied including probation.
• BE Corp budget (varies by level) for transportation, food and car bookings in the Be app.
• Annual health checks and premium medical healthcare (PTI) after probation.
• 15 days of annual leave.
• Quarterly and annual company trips, team-building and happy hour events.